You’re in the right place. If you’re upset or shaken, that’s completely understandable.
We’ll handle this carefully, keep your information secure, and anonymise you by default.
Full Report
When you have a few minutes, the full form helps us act faster (refund help, ASA/Trading Standards, platform takedowns).
If you feel at risk, call 999. For non-emergency threats or harassment, call 101. Don’t confront the trader. Keep everything – invoice, texts/WhatsApps, call logs, screenshots.